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January 09, 2021

Differentiated experience: Stan Phelps, CSP – Author and Speaker – inspiring leadership interview with Jonathan Bowman-Perks MBE

Podcast Details

Top Tip

Asking for help it’s not a sign of weakness. It’s better to lend a hand than to need one. You start so you finish. Don’t talk about it do it then talk about it. Perfection is the enemy of getting stuff done. Be a force for change. Embrace the pause.

Stan Phelps, CSP – Author and Speaker 

Stan is a Forbes Contributor, TEDx Speaker, IBM Futurist, Certified Speaking Professional™, and best-selling author of the 16-book Goldfish Series that begins with Purple Goldfish 2.0 – 10 Ways to Attract Raving Customers. A masterful storyteller who quickly connects with audiences, Stan has delivered over 500 delivered in-person and virtual keynotes and workshops on every inhabited continent and in over a dozen countries for Fortune 100 brands including IBM, Target, ESPN, UPS, GlaxoSmithKline, Tesco, Ricoh, and Citi.

Stan empowers audiences to take action that delivers bottom-line impact. He strives to change the paradigm of business by encouraging audiences to focus on experiences as the ultimate competitive differentiator. He believes purposeful DX (differentiated experience) wins the hearts of employees and customers, and that differentiation ultimately boosts loyalty, retention, referrals, and results.  

His Leadership Tip: Lead by the Diamond Rule. 

Stan is a Forbes Contributor, TEDx Speaker, IBM Futurist, Certified Speaking Professional, and best-selling author of the Goldfish Series. He is an Instructor for the ANA School of Marketing and Rutgers Business School.

A show and tell speaker, Stan empowers audiences to take action that delivers bottom-line impact. He strives to change the paradigm of marketing by encouraging audiences to focus on experiences as the ultimate competitive differentiator. He believes purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, retention, referrals, and results.

A masterful storyteller who quickly connects with audiences, Stan has delivered keynotes and workshops for Fortune 100 brands including IBM, Target, and more. He works directly with you to customise content that matches your audience and your goals to create a memorable and meaningful experience every time. Count on Stan to show up early, arrive prepared, and disrupt the all-work-and- no-play methodology with his sharp wit and trademark showmanship. He makes it his mission to exceed expectations and inspire audiences in ways they just can’t help but talk about — and won’t soon forget.

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