Top Tip Details
Josh Hug is the co-founder and Chief Operating Officer at Remitly. With family living abroad he has experienced the challenge of sending money across boarders first-hand. Prior to co-founding Remitly, Josh co-founded Shelfari, a private social cataloging website, and served as its Chief Executive Officer from May 2006 to August 2008 prior to its acquisition by Amazon. Following the acquisition, Josh continued to lead Shelfari at Amazon.com, Inc. from August 2008 to October 2011. Josh holds a B.S. in Computer Science and B.A. in Mathematics from Whitworth University and serves on its board. Josh resides in Washington State with his wife, Celeste and their four children.
Top Tip: A company’s culture is determined by its people. If words on a page don’t reflect how people act and behave when no-one is watching, then the words don’t mean anything. Adding people to the team changes the culture. In addition, people grow, and it’s healthy to reflect how the culture is changing over time. As an example, recently Remitly added Joyful to its cultural values. This has been a great addition to formally recognize something that is very important to creating an atmosphere that celebrates the honor we have to serve our customers.