The “critical difference between classes” as Nobel Prize-winning economist James Heckman pointed out on his recent UK tour, ” is not so much intelligence, as readiness to learn”.
The key seems to be the environment in which people are brought up and work and the amount of appreciation compaired to the amount of negative criticism they receive.
To learn more about appreciation read my new book “Inspiring Leadership”. If bought from this website all profits go to the charity Help for Heroes.
You learn and the charity benefits. Put something back and pay these ideas forward to others.
To read more on this theme see the article by Jenni Russell in The Sunday Times
Good luck! Warm regards Jonathan