Think Bigger Go Strategic: Angie Klein VP Verizon, USA – Inspiring Leadership Interview with Jonathan Bowman-Perks
Angie Klein – Vice President Verizon. Marketing Executive, Telecommunications/Entertainment
Angie has had multiple VP leadership roles in marketing and sales at Verizon across wireline and wireless – including Brand & Creative Strategy for New Product Innovation, Distribution & Sales Acquisition Strategy, Northeast Area Marketing & Sales, New Product Development and Marketing Operations. With 19 years at the leading telecom brand in the world, Angie has had the opportunity to be part of leading multiple transformations in technology, growth and company culture.
Never one to be good at sitting still, the constant change and competitive landscape has kept her enthusiasm and passion, with a focus centered on customers and the dynamic organisation she leads. She believes in fuelling her team’s instincts and blue-sky thinking, yet is an ardent user of insights and data to ground their decisions. As for her leadership journey, it is said that you’ve reached the pinnacle of success as soon as you become uninterested in money, compliments or publicity. So, she’s still a work in progress… Top tip: Think bigger – and play beyond your position.
Angie Klein is the Vice President of Consumer Segment Marketing for Verizon. An experienced marketing and sales leader, she is responsible for segmentation, value proposition development and pricing across the consumer wireless postpaid and prepaid businesses, as well as the consumer wireline operation which includes the Verizon Fios fiber-to-the-home service portfolio. Collectively these businesses serve more than 80 million customers every day across the US. In addition to those functions, she leads the innovative and award-winning Verizon Up loyalty program.
Prior to this, Angie led brand and creative strategy for a number of Verizon’s emerging businesses and product solutions, such as over-the-top video, telematics and the Internet of Things. Klein spent much of her Verizon career in a number of leadership positions in the wireline division of the telecom giant, with executive roles spanning sales and operations to customer acquisition strategy and product development.
Klein holds bachelor’s degrees from the University of Nebraska in both business and journalism. She was the recipient of the Nebraska Young Alumni Achievement Award in 2011, and honoured as a Nebraska Alumni Master in 2014. In 2015, she was presented with the This Woman Means Business award at the annual Marketing to Women Conference. Angie was selected as a 2016-2017 David Rockefeller Fellow and also serves on the Lower East Side Girls Club Board of Directors in New York City.