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LEADERSHIP WISDOM RQ – Resilience Quotient: Thrive in Adversity

22
Oct 2025
LEADERSHIP WISDOM RQ – Resilience Quotient: Thrive in Adversity

General Sir Mike Jackson GCB CBE DSO (Podcast 126), former Chief of the

General Staff, sadly died in 2024. A few months earlier I had corresponded

with him. He was terminally ill with cancer, yet you would not have known

it from his upbeat manner. Mike was a character; calm, collected and

resolute, especially in moments of high stakes. His leadership was defined

by resilience, moral clarity, and refusal to be cowed by pressure.

During the Kosovo conflict in 1999, as Commander of NATOʹs Kosovo

Force, he clashed with U.S. General Wesley Clark over an order to seize

Pristina airport – a move he deemed strategically unsound, and dangerously escalatory

given the presence of Russian forces. When told to block

the runway, Mike famously refused, telling Clark:

“Iʹm not going to start the Third World War for you.”

His refusal stood, the situation was resolved diplomatically, and his ability

to speak Russian smoothed a fraught moment. It was a masterclass in strategic

judgement and moral courage – doing the right thing even when it

was hard.

Mike said:

ʺNever let setbacks break you. In the face of adversity, stay calm,

assess the situation and make the best decision you can with the

information you have. Itʹs about having the courage to do the right

thing, even when itʹs difficult.ʺ

General Mike showed impressive reserves of resilience.

It gave him the strength to face intense pressure and high stakes with composure and

moral clarity, the true hallmarks of resilient leadership.

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